FAQ

Magazine

Subscription is now available in:
Canada - French 

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If it's not offered in your region yet, sign up for our newsletter to be informed as soon as the subscription is available.

The magazine is published every 3 months, with 4 issues per year—one issue per season.

The magazine is currently available in the following countries: Canada, France, Belgium, and Turkey.

Send us a picture of your drawing, with your name and age to: fanclub@nebulousstars.com

In Canada, you can purchase back issues that are still available on our website.

Elsewhere, previous issues are unfortunately not available at this time.

To renew your subscription, you need to purchase a new subscription via our website.

To report a change of address for your magazine subscription, please contact us by e-mail: subscription@twinkleteal.com

Please note that it may take up to 3 months to receive your first issue. However, if you believe there has been an error, please contact our customer service team at: subscription@twinkleteal.com 

A one-year subscription includes 4 issues. Please note that special issues are not included in your subscription.

However, some subscriptions were purchased for a total of 6 issues. Since our publication schedule has changed to 4 issues per year, these subscriptions will be spread over a longer period than subscriptions that include 4 issues.

Books

Our complete range of books is available in French in Canada. In addition, depending on the publisher and publication rights, several of our novels have been translated and are available in the following countries: France, Belgium, Switzerland, Turkey, Greece, Ukraine, Russia, Italy and Spain.

Products

Our official online store is currently available only in Canada. However, Nebulous Stars products are distributed through many toy stores and bookstores around the world. Many of our retailers also offer online shopping.
You can find a list of shops here: 

Store Locator

If you have any issues with a product, please contact us at info@twinkleteal.com.

Unfortunately, we do not have access to our retailers’ inventory. We invite you to use our Store Locator to find a store near you and contact them directly to check the product’s availability.

Store Locator

Distribution

Please email us at info@twinkleteal.com with all the relevant information so we can assist you.

Collaborations

Please email us at info@twinkleteal.com with all the relevant information so we can assist you. Please note that only successful applicants will be contacted.